Get your SIM change, when you have…

You’ll need to get your SIM changed if you need to upgrade to 4G SIM, your phone has been lost, stolen or your SIM is damaged or even if you need a different-sized of SIM.

Upgrade to 4G SIM

Quick SIM Change by login to your Tron Member account

Skip all the long processes, change your SIM faster when you login to your Tron Member account.

It's so easy to get your SIM Change, you can do it yourself

Do not have Tron Account Member? No worries, follow the steps to get your NEW SIM.

Step 1:
Click HERE to request for your SIM Change.

Step 2:
Fill up the required information.
(Please remember to snap a clear picture on your identification card as requested in the field)

Step 3:
Proceed to checkout. Upon successful payment, you'll receive an email from us.

Step 4:
Wait for your SIM to be delivered to your doorstep.

* Alternatively, please visit Tron HQ or nearby dealer store to get your SIM change.

Received your SIM? Here's what you need to do next

Your port-in has NOT COMPLETED YET. Folow these steps below to finish your request.

Step 1:

Click HERE to verify your SIM

Step 2:
Key-in your mobile number
and New SIM serial number
into the requested field

Step 3 :
Once your SIM is activated,
plug-in Your New Tron SIM and
start enjoying our service

* If you have any inquiries, please call our Customer Service Careline at 1300-800-188 from 9am -9 pm (daily, including public holiday)